Mail AutomationPrivate AI operations

The product

An email operator your customers can reach in every language.

Mail Automation understands Gmail conversations, uses approved business knowledge, drafts or sends according to each inbox policy, and keeps sensitive work with your team.

Customer-owned OAuthMultilingual by designHuman approval safeguards

One observable path

One incoming message. One clear decision.

Understand the sender, retrieve evidence, apply the inbox policy, and record the outcome without mixing data between accounts.

01

Email reaches Gmail

Isolated inbox identity

02

Context is retrieved

Thread + approved knowledge

03

Policy chooses the route

Mode + safeguards

04

Outcome is completed

Approve, send, or hold

OPERATING MODESOffSemi-autonomousAutonomousHuman safeguards
Bonjour · Hello · สวัสดี · Hola
THREAD LANGUAGEDetected and preserved

Multilingual, not translated afterthoughts

Understand the thread.Answer naturally.

The agent follows the sender’s language across the conversation while grounding its answer in the business information approved for that inbox.

Approved evidenceHuman escalationPolicy controls

One operational dashboard

Every inbox visible. Every decision accountable.

Manage connected accounts, approval queues, automation modes, knowledge, tools, and audit history from one customer-hosted workspace.

Mail Automation
Services online
EMAIL OPERATIONS

Connected inboxes

Operational3 inboxes4 approvals
ReservationsGmail connected
Semi-autonomous
Guest servicesGmail connected
Autonomous
PartnershipsGmail connected
Off

Useful across the inbox

Routine work moves. Important work gets attention.

Each message follows the operating mode and safeguards configured for the inbox that received it.

01

Customer questions

Answer from approved knowledge and thread history.

02

Scheduling and requests

Draft the next step and connect approved business tools.

03

Complaints and uncertainty

Hold the response and surface the reason for review.

04

Financial or legal content

Require human approval according to policy.

Your workspace. Your rules.

Put routine email on autopilot without losing control.

Connect Gmail, choose the operating mode for every inbox, and keep sensitive decisions with your team.

Open your workspace